Privacy Policy
Privacy Policy
Last updated: June 2026
Introduction
Mack Creative (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, submit an enquiry, or interact with our services.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Mack Creative (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, submit an enquiry, or interact with our services.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect and process the following information:
We may collect and process the following information:
Information You Provide
When you contact us through our website, email, or other communication channels, we may collect:
Name
Email address
Company name
Phone number (if provided)
Project details and other information you choose to share
When you contact us through our website, email, or other communication channels, we may collect:
Name
Email address
Company name
Phone number (if provided)
Project details and other information you choose to share
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of visits
• Referring website information
This information is collected through website analytics, cookies, and similar technologies, and may include anonymous interaction data such as clicks, scrolling behaviour and session recordings used to help improve the website experience.
When you visit our website, certain information may be collected automatically, including:
• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of visits
• Referring website information
This information is collected through website analytics, cookies, and similar technologies, and may include anonymous interaction data such as clicks, scrolling behaviour and session recordings used to help improve the website experience.
How We Use Your Information
We use the information we collect to:
Respond to enquiries and requests
Provide information about our services
Improve website performance and user experience
Monitor website traffic and usage
Protect the security and integrity of our website
Comply with legal obligations
We use the information we collect to:
Respond to enquiries and requests
Provide information about our services
Improve website performance and user experience
Monitor website traffic and usage
Protect the security and integrity of our website
Comply with legal obligations
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.
Third-Party Services
Third-Party Services.
We may use trusted third-party service providers, including:
Framer (website hosting)
Google Analytics and related Google services
Microsoft Clarity (website analytics, heatmaps and anonymous session recordings)
Vimeo and/or Gumlet for video content
Tawk.to (live chat)
Email and communication platforms
These providers may process information in accordance with their own privacy policies.
We may use trusted third-party service providers, including:
Framer (website hosting)
Google Analytics and related Google services
Microsoft Clarity (website analytics, heatmaps and anonymous session recordings)
Vimeo and/or Gumlet for video content
Tawk.to (live chat)
Email and communication platforms
These providers may process information in accordance with their own privacy policies.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
Data Security
We take reasonable steps to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet can be guaranteed to be completely secure.
We take reasonable steps to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet can be guaranteed to be completely secure.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
Access to your personal data
Correction of inaccurate information
Deletion of personal data
Restriction or objection to processing
Withdrawal of consent where applicable
To exercise these rights, please contact us using the details below.
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
Access to your personal data
Correction of inaccurate information
Deletion of personal data
Restriction or objection to processing
Withdrawal of consent where applicable
To exercise these rights, please contact us using the details below.
Contact
If you have any questions regarding this Privacy Policy or the handling of your information, please contact:
Email: rob@mack-creative.com
If you have any questions regarding this Privacy Policy or the handling of your information, please contact:
Email: rob@mack-creative.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.